17 July 2016

A writing style guide is an important branding tool

A writing style guide is an important tool in your organisation’s branding kit. Written consistency is just as important as visual consistency when building a strong brand.

A writing style guide outlines the ‘written voice’ of your organisation, as well as detailing preferred editorial choices.

Written voice is how your organisation’s brand personality is expressed in words. It relates to language style, sentence construction, and the types of words and phrases used. It defines how formal or informal, serious or humorous, detached or warm the writing style is. Your organisation’s written voice can help it stand out, and ensure efficient and effective communication with your target audience.

Editorial choices in a writing style guide relate to specifics such as capitalisation, abbreviations and acronyms, how dates and numbers are written, and spelling preferences, to name a few. Editorial consistency adds to the professionalism of your organisation.

A writing style guide is a tool that can be used by all staff, and for writers, editors or other consultants.

Contact me if you want to discuss developing a writing style guide for your organisation.

Don't be slap-dash with dashes

Using dashes correctly and consistently can add to the professionalism of your business writing. Here is a quick lesson on how to use dashes correctly, and how to create dashes using your keyboard and in Word.

I need to say upfront that hyphens (-) are not dashes!

There are two types of dashes: en dashes (–) and em dashes (—).

En dashes are used as a linking device for things like time and distance, for example: pages 125–200. They can also be used as an association between separate words, for example: Asia–Pacific region.

Em dashes are used to indicate an abrupt change, to provide additional or explanatory information, or to isolate statements within a sentence. Em dashes have more emphasis than a comma, are less formal than a colon, and can be used similarly to parenthesis. For example:

Your business headshot should reflect your professionalism—no snapshots or family photos.

Choosing the right colour profile—CMYK, RGB or PMS—is the essential first step in creating a beautiful image.

It is now commonly accepted to use an en dash with spaces either side, instead of an em dash, like so – just make sure you use en or em dashes consistently, according to your business writing style.

How to create dashes using your keyboard

On a PC

To create dashes on a PC the numbers below must be typed on the numeric keypad (not the numbers above the letters).
En dash: press ‘ALT’ + ‘0150’
Em dash: press ‘ALT’ + ‘0151’

On a Mac

En dash: press ‘OPTION’ + ‘-’ (hyphen/minus key)
Em dash: press ‘OPTION’ + ‘SHIFT’ + ‘-’ (hyphen/minus key)

How to create dashes in Word
Word will automatically change two consecutive hyphens between text into an em dash, and a hyphen with a space before and a space after, into an en dash.

You can also find en and em dashes in Special characters. Go to the Insert menu and click Symbol, then More symbols and you will get to the Special characters tab.

Now there is no excuse for being slap-dash with dashes—and please, no hyphens!

25 January 2016

It's time to check the health of your brand

The start of the New Year is the perfect time to check the health of your brand, and set your organisation up for success.

A good brand requires a strong visual identity (logo, colour palette, graphics) and consistent key messages and written voice, aligned with your mission and business goals. Your organisation’s workspace, people and customer service also form part of your brand.

Is your brand relevant, engaging and consistent? Has your business changed focus, expanded or moved? Have there been changes in your target market that affect how your products/services are perceived or used? Are there inconsistencies in your marketing and communication materials (digital and print)? If you answered ‘yes’ to any of these questions, it’s time to review and realign your brand.

Your brand is a valuable asset, and it must be carefully crafted and evolved to ensure it effectively represents your organisation, and resonates with your intended target public. A healthy brand is essential to ensure your organisation flourishes.